Return and Refund Policy

Last updated: January 07, 2026

Thank you for shopping at nDelx.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to NJK Tech LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to nDelx, accessible from https://ndelx.com/

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

The deadline for cancelling an Order is 14 days from the date of purchase.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: Contact@ndelx.com

Conditions for Refund

Subscription Refunds:

• Subscription payments are eligible for a refund within 14 days of purchase if the service has not been substantially used.
• Substantial use includes attending live sessions or accessing more than 25% of paid content.

Course Purchases:

• One-time course purchases are eligible for a refund within 14 days if less than 25% of the content has been accessed.
• No refunds are issued for completed or substantially consumed courses.

How to Request a Refund:

Email support@ndelx.com with:
1. Registered email address
2. Order ID
3. Reason for refund

Refund Processing:

• Approved refunds are processed within 7–10 business days
• Refunds are issued in USD to the original payment method via Stripe

Non-Refundable Cases:

• Completed courses
• Expired subscriptions
• Abuse of refund requests

Only regular priced services may be refunded. Unfortunately, services or subscription on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

30 N Gould St, STE R, Sheridan, WY 82801, USA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: Contact@ndelx.com